Privacy Policy
Privacy Policy
This Privacy Policy is addressed to You, in your capacity as an Internet user or Customer, who accesses the Secret website Sun
This document aims to inform you of the way in which your personal data may, where applicable, be collected and processed by SECRETSUN.
WHAT IS PERSONAL DATA?
“Personal data” is any information concerning You which allows You to be identified directly or indirectly. Your first and last name or a photo can, for example, allow you to be directly identified. Your email address allows you to be identified indirectly.
WHAT IS TREATMENT?
The word “processing” designates any operation, or set of operations, relating to personal data, whatever the process used (collection, recording, organization, conservation, adaptation, modification, extraction, consultation, use, communication by transmission, broadcast or any other form of making available, reconciliation or interconnection, locking, erasure or destruction, etc.).
Respect for your private life and your personal data is a priority for Us and We undertake to process your data in strict compliance with the Data Protection Act of January 6, 1978 (hereinafter “Data Protection Act ") amended and the General Data Protection Regulation (EU) of April 27, 2016 (hereinafter "GDPR").
In any case, we undertake to respect the following two essential principles:
- You remain in control of your personal data;
- Your data is processed transparently, confidentially and securely.
Find out more and our contact details
Legal reminder: The data controller is, within the meaning of the Data Protection Act, the person who determines the means and purposes of the processing. When two or more controllers jointly determine the purposes and means of processing, they are joint controllers (or co-controllers). The subcontractor is a person processing personal data on behalf of the controller, he acts under the authority of the controller and on the instructions of the controller. -this.
For any questions relating to the management and use of your personal data, you can contact us:
- By email; Secretsunk@gmail.com
HOW DO WE COLLECT YOUR DATA?
All personal data concerning You is collected directly from You, either during your Order on the Site, or during exchanges with our services.
Furthermore, data relating to your browsing on the Site may be used to target your needs and interests and target our commercial and advertising offers accordingly.
WHY AND ON WHAT SECRETSUN PROCESS YOUR DATA?
When the legal basis used for the processing operations that We carry out is based on the pursuit of a legitimate interest, You have the possibility, as the data subject, upon simple request, to obtain additional information relating to the balancing interests.
Your personal data is collected by SecretSun to ensure:
- Management and monitoring of your contracts, orders, deliveries and invoices when you order products on our site
Legal basis
- Contractual, the processing of your Data is necessary for the execution of your order for Products
- Managing and monitoring your contracts, deliveries and payments when you sell products to us
Legal basis
- Contractual, the processing of your Data is necessary for the execution of the sale of your Products
- Respond to your requests for information on our products or our delivery conditionsMore details & legal basis
Legal basis:
- Your consent
- Send you our newsletter and our commercial offers
Legal basis:
- Your consent
- Manage and respond to your requests to exercise “Informatics & Liberties” rights
Legal basis:
- Legal obligation (GDPR and Data Protection Act)
- Ensure the proper functioning and permanent improvement of our Site and its functionalities
Legal basis:
- Our legitimate interest in guaranteeing the best level of operation and quality of the Site thanks in particular to visit statistics;
- Your consent when this is required.
- The organization and monitoring of competitions
Legal basis:
- Your consent
SecretSun will also be authorized to use this data for the purpose of fulfilling a legal or regulatory obligation.
In any case, and for each defined purpose, We will use all means in our possession to ensure the security and confidentiality of the personal data entrusted to us, in compliance with the laws and regulations in force.
Discover our Frequently Asked Questions
What are the delivery times ?
Orders are shipped within 24 hours, with delivery times estimated between 2 and 4 days.
What is UV400 protection?
The UV400 protection of our glasses blocks 100% of ultraviolet rays (UVA and UVB), ensuring maximum safety for your eyes under the sun.
Are the lenses of Secret Sun glasses polarized?
Yes, our lenses are polarized to reduce glare and improve visual clarity, providing an optimal visual experience even in bright light conditions.
Can I return or exchange my glasses if they don't fit me?
Yes, we offer a return and exchange policy. Visit our returns policy page on the site for more information on the procedure and conditions.
How can I track my order on your site?
You will receive a confirmation email as soon as your order is shipped, with a tracking link to follow your package in real time.
In addition, to track your order, go to the “Track my order” section on our site.
Are the glasses suitable for all seasons, or specifically for summer?
Secret Sun glasses are designed to be versatile and stylish all year round. Whether to protect you from the bright sun in summer or to add a touch of style in winter.
How can I contact customer service with questions or concerns?
Our dedicated customer service team is available 7 days a week to answer all your questions. Please feel free to contact us at the email address Secretsunk@gmail.com.